Frequently Asked Questions
Everything you need to know about shopping with LESS 17.
What is your standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international shipping varies by location but generally arrives within 10-14 business days.
How can I return or exchange an item?
We offer a 14-day return policy on all full-priced items. Products must be in original condition with tags attached. Please visit our returns portal to initiate a prepaid shipping label.
Are the products sold on LESS 17 authentic?
Yes, we are an authorized retailer for every brand we carry. All products are 100% authentic and sourced directly from the manufacturers.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping and duties?
We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to cancel or change your order, please contact us within 1 hour of purchase and we will do our best to accommodate you.